moonlight-chrome/.github/ISSUE_TEMPLATE.md
2018-05-12 11:27:21 +02:00

1.1 KiB

Read before posting an issue

If you have an issue, please consider the following before:

  • Have you tried updating:
    • Your operating system
    • Geforce Experience (mention if in beta)
    • Chrome to the latest version
    • The Moonlight client
  • Have you tried pinging your host from the client?
  • If streaming over the internet:
    • Have you followed the guide?
    • Have you opened all ports to they correct protocols (udp or tcp)
  • Have you enabled hardware acceleration?
    • Check under chrome://settings/system to enable it
    • Check under chrome://flags/#disable-accelerated-video-decode for video hardware acceleration
    • Check under chrome://gpu for:
      • Video Decode: "Hardware accelerated"
      • WebGL: "Hardware accelerated"
      • WebGL2: "Hardware accelerated"
  • Have you enabled NaCL?
    • Check under chrome://flags/#enable-nacl to enable it
    • Are you running Linux? if so, install Chrome from official ppa

If you still have problems, post them in the issues section with info, logs and screenshots if possible