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25 lines
1.1 KiB
Markdown
25 lines
1.1 KiB
Markdown
# Read before posting an issue
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If you have an issue, please consider the following before:
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- Have you tried __updating__:
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- Your operating system
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- Geforce Experience (mention if in beta)
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- Chrome to the latest version
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- The Moonlight client
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- Have you tried __pinging__ your host from the client?
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- If streaming __over the internet__:
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- Have you followed the [guide](https://github.com/moonlight-stream/moonlight-docs/wiki/Setup-Guide)?
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- Have you opened all ports to they correct protocols (udp or tcp)
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- Have you enabled __hardware acceleration__?
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- Check under `chrome://settings/system` to enable it
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- Check under `chrome://flags/#disable-accelerated-video-decode` for video hardware acceleration
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- Check under `chrome://gpu` for:
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- Video Decode: "Hardware accelerated"
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- WebGL: "Hardware accelerated"
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- WebGL2: "Hardware accelerated"
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- Have you __enabled NaCL__?
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- Check under `chrome://flags/#enable-nacl` to enable it
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- Are you running Linux? if so, install Chrome from official ppa
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If you still have problems, post them in the issues section with info, logs and screenshots if possible
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