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Updated Troubleshooting (markdown)

Cameron Gutman
2016-01-12 00:35:32 -05:00
parent fd66225a1a
commit ca3622193d
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Troubleshooting.md

@@ -8,7 +8,7 @@ Troubleshooting guide for Moonlight issues. Look at the troubleshooting steps fo
* [Bluetooth-related streaming issues](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#bluetooth-related-streaming-issues)
### Known application compatibility issues
* 3rd party firewalls (known issues with McAfee)
* 3rd party firewalls (known issues with McAfee and Kaspersky)
* DisplayLink dock/display software
* TeamViewer
* Remote Desktop (streaming fails during and after an RDP session)
@@ -19,10 +19,11 @@ Troubleshooting guide for Moonlight issues. Look at the troubleshooting steps fo
### Can't pair or stream at all
1. Reboot your PC and device.
2. Disable your PC's firewall.
3. Open GeForce Experience and scan for games.
3. Make sure a monitor is connected to your PC and turned on.
4. Make sure the NVIDIA Streaming Service is enabled and running.
5. Check the list of known application compatibility issue above.
6. If all else fails: uninstall GeForce Experience, reboot, clean install GeForce Experience, and reboot again.
5. Try removing some games from the search path of GeForce Experience. It can have issues with large game lists.
6. Check the list of known application compatibility issues above.
7. If all else fails: uninstall GeForce Experience, reboot, clean install GeForce Experience, and reboot again.
### No video displayed on device
1. Reboot your PC and device.