From ca3622193d8fe927a04d547317f792e08bc5e2a7 Mon Sep 17 00:00:00 2001 From: Cameron Gutman Date: Tue, 12 Jan 2016 00:35:32 -0500 Subject: [PATCH] Updated Troubleshooting (markdown) --- Troubleshooting.md | 9 +++++---- 1 file changed, 5 insertions(+), 4 deletions(-) diff --git a/Troubleshooting.md b/Troubleshooting.md index ee52939..b1fbe4b 100644 --- a/Troubleshooting.md +++ b/Troubleshooting.md @@ -8,7 +8,7 @@ Troubleshooting guide for Moonlight issues. Look at the troubleshooting steps fo * [Bluetooth-related streaming issues](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#bluetooth-related-streaming-issues) ### Known application compatibility issues -* 3rd party firewalls (known issues with McAfee) +* 3rd party firewalls (known issues with McAfee and Kaspersky) * DisplayLink dock/display software * TeamViewer * Remote Desktop (streaming fails during and after an RDP session) @@ -19,10 +19,11 @@ Troubleshooting guide for Moonlight issues. Look at the troubleshooting steps fo ### Can't pair or stream at all 1. Reboot your PC and device. 2. Disable your PC's firewall. -3. Open GeForce Experience and scan for games. +3. Make sure a monitor is connected to your PC and turned on. 4. Make sure the NVIDIA Streaming Service is enabled and running. -5. Check the list of known application compatibility issue above. -6. If all else fails: uninstall GeForce Experience, reboot, clean install GeForce Experience, and reboot again. +5. Try removing some games from the search path of GeForce Experience. It can have issues with large game lists. +6. Check the list of known application compatibility issues above. +7. If all else fails: uninstall GeForce Experience, reboot, clean install GeForce Experience, and reboot again. ### No video displayed on device 1. Reboot your PC and device.