doc.rustdesk.com/content/self-host/pro/FAQ/_index.en.md

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FAQ	600

How do I install with the Simple Install Script?

1. Get your license from https://rustdesk.com/pricing.html, check license page for more details.
2. Spin up a VPS, bare metal or Linux VM.
3. If you want to use DNS and SSL create a DNS name i.e. rustdesk.yourdomain.com.
4. Go to this page.
5. Copy and paste the command into your Linux terminal.
6. Follow the prompts as they guide you through the install.
7. Once the install is complete go to https://rustdesk.yourdomain.com or http://youripaddress:21114.
8. Log in with the username admin and password test1234.
9. Enter your license code purchased in step 1.

How do I convert from RustDesk Server Open Source to RustDesk Server Pro?

1. Get your license from https://rustdesk.com/pricing.html, check license page for more details.
2. Open TCP port 21114.
3. Log into your RustDesk Server.
4. If you didnt already use DNS and want to use SSL create a DNS name i.e. rustdesk.yourdomain.com.
5. Go to this page.
6. Copy and paste the command into your Linux terminal.
7. Follow the prompts as they guide you through the install.
8. Once the install is complete go to https://rustdesk.yourdomain.com or http://youripaddress:21114.
9. Log in with the username admin and password test1234.
10. Enter your license code purchased in step 1.

There is a new version of RustDesk Server Pro out, how do I upgrade?

1. Go to this page.
2. Copy and paste the command into your Linux terminal.
3. Follow the prompts as they guide you through the upgrade.

I installed with the scripts, how do I start and stop services?

The services use systemd so can be started and stopped using sudo systemctl stop|start|restart rustdesk-hbbs|rustdesk-hbbr e.g. sudo systemctl restart rustdesk-hbbs.

I installed with the scripts, how do I view the Linux logs?

The logs are stored in /var/log/rustdesk-server, you can view them using tail /var/log/rustdesk-server/hbbs.log or tail /var/log/rustdesk-server/hbbs.error.

I installed with the scripts, how do I check the status of the RustDesk services?

To check the status sudo systemctl status rustdesk-hbbs|rustdesk-hbbr e.g. sudo systemctl status rustdesk-hbbs.

How I install RustDesk Server Pro on Windows?

1. Get your license from https://rustdesk.com/pricing.html, check license page for more details.
2. Download the the windows installer from GitHub.
3. Unzip the windows installer.
4. Run the Installer and follow the steps on screen.
5. Once its completed open RustDeskServer.
6. Follow the prompts as they guide you through the install.
7. Click Services and then Start.
8. Once the install is complete go to http://youripaddress:21114.
9. Log in with the username admin and password test1234.
10. Enter your license code purchased in step 1.

How do I change the admin password?

1. Go to https://rustdesk.yourdomain.com or http://youripaddress:21114.
2. Log in with the username admin and password test1234.
3. Click on admin in the top right hand corner.
4. Click on Settings.
5. Enter your new password in the boxes provided.

How do I delete the default admin user?

1. Create another account with administrator enabled.
2. Log in with the new administrative account.
3. Delete the admin on Users page.

How do I setup my relay servers?

1. Go to Settings on the left hand menu.
2. Click on Relay on the sub-menu.
3. Click + next to Relay Servers.
4. Enter the Relay server DNS address or IP address in the box which now shows and press Enter.
5. If you have more than one Relay server you can keep clicking + and adapt the Geo settings is required (remember and copy your key to the other servers).

How do I set or change the license?

1. Go to Settings on the left hand menu.
2. Click on License on the sub-menu.
3. Click Edit and paste in your license code.
4. Click OK.

How do I move my license to a new server?

Please see here.

How do I view the logs?

On the left hand side click on Logs.