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Updated Troubleshooting (markdown)

Cameron Gutman
2015-10-31 16:57:46 -07:00
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Troubleshooting.md
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@@ -2,6 +2,7 @@ Troubleshooting guide for Moonlight issues. Look at the troubleshooting steps fo
* [Moonlight crashes](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#moonlight-crashes) * [Moonlight crashes](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#moonlight-crashes)
* [Can't pair or stream at all](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#cant-pair-or-stream-at-all) * [Can't pair or stream at all](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#cant-pair-or-stream-at-all)
* [No video displayed on device](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#no-video-displayed-on-device)
* [Video is choppy or laggy](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#video-is-choppy-or-laggy) * [Video is choppy or laggy](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#video-is-choppy-or-laggy)
* [Apps crash when launched by Moonlight](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#apps-crash-when-launched-by-moonlight) * [Apps crash when launched by Moonlight](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#apps-crash-when-launched-by-moonlight)
* [Bluetooth-related streaming issues](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#bluetooth-related-streaming-issues) * [Bluetooth-related streaming issues](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#bluetooth-related-streaming-issues)
@@ -16,6 +17,14 @@ Troubleshooting guide for Moonlight issues. Look at the troubleshooting steps fo
4. Make sure the NVIDIA Streaming Service is enabled and running. 4. Make sure the NVIDIA Streaming Service is enabled and running.
4. If all else fails: uninstall GeForce Experience, reboot, clean install GeForce Experience, and reboot again. 4. If all else fails: uninstall GeForce Experience, reboot, clean install GeForce Experience, and reboot again.
### No video displayed on device
1. Reboot your PC and device.
2. Lower Moonlight settings to 720p30
3. Disable TeamViewer remote control software.
4. Uninstall DisplayLink software.
5. Disable your PC's firewall.
6. Uninstall GeForce drivers, reboot, clean install GeForce drivers, and reboot again.
### Video is choppy or laggy ### Video is choppy or laggy
1. Try streaming with Bluetooth disabled to see if your device has the Bluetooth issue detailed below. 1. Try streaming with Bluetooth disabled to see if your device has the Bluetooth issue detailed below.
2. Make sure your device is connected on 5 GHz and your PC is wired to your router. 2. Make sure your device is connected on 5 GHz and your PC is wired to your router.