diff --git a/Troubleshooting.md b/Troubleshooting.md index 82a69fe..3ab90ba 100644 --- a/Troubleshooting.md +++ b/Troubleshooting.md @@ -2,6 +2,7 @@ Troubleshooting guide for Moonlight issues. Look at the troubleshooting steps fo * [Moonlight crashes](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#moonlight-crashes) * [Can't pair or stream at all](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#cant-pair-or-stream-at-all) +* [No video displayed on device](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#no-video-displayed-on-device) * [Video is choppy or laggy](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#video-is-choppy-or-laggy) * [Apps crash when launched by Moonlight](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#apps-crash-when-launched-by-moonlight) * [Bluetooth-related streaming issues](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#bluetooth-related-streaming-issues) @@ -16,6 +17,14 @@ Troubleshooting guide for Moonlight issues. Look at the troubleshooting steps fo 4. Make sure the NVIDIA Streaming Service is enabled and running. 4. If all else fails: uninstall GeForce Experience, reboot, clean install GeForce Experience, and reboot again. +### No video displayed on device +1. Reboot your PC and device. +2. Lower Moonlight settings to 720p30 +3. Disable TeamViewer remote control software. +4. Uninstall DisplayLink software. +5. Disable your PC's firewall. +6. Uninstall GeForce drivers, reboot, clean install GeForce drivers, and reboot again. + ### Video is choppy or laggy 1. Try streaming with Bluetooth disabled to see if your device has the Bluetooth issue detailed below. 2. Make sure your device is connected on 5 GHz and your PC is wired to your router.