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Cameron Gutman
2015-04-22 04:04:54 -04:00
parent b43df30997
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Troubleshooting.md

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Troubleshooting guide for Limelight issues. Look at the troubleshooting steps for each of the following issues: Troubleshooting guide for Moonlight issues. Look at the troubleshooting steps for each of the following issues:
* [Limelight crashes](https://github.com/limelight-stream/limelight-android/wiki/Troubleshooting#limelight-crashes) * [Moonlight crashes](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#moonlight-crashes)
* [Can't pair or stream at all](https://github.com/limelight-stream/limelight-android/wiki/Troubleshooting#cant-pair-or-stream-at-all) * [Can't pair or stream at all](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#cant-pair-or-stream-at-all)
* [Video is choppy or laggy](https://github.com/limelight-stream/limelight-android/wiki/Troubleshooting#video-is-choppy-or-laggy) * [Video is choppy or laggy](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#video-is-choppy-or-laggy)
* [Apps crash when launched by Limelight](https://github.com/limelight-stream/limelight-android/wiki/Troubleshooting#apps-crash-when-launched-by-limelight) * [Apps crash when launched by Moonlight](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#apps-crash-when-launched-by-moonlight)
* [Bluetooth-related streaming issues](https://github.com/limelight-stream/limelight-android/wiki/Troubleshooting#bluetooth-related-streaming-issues) * [Bluetooth-related streaming issues](https://github.com/moonlight-stream/moonlight-android/wiki/Troubleshooting#bluetooth-related-streaming-issues)
### Limelight crashes ### Moonlight crashes
1. Please [send an email](https://github.com/limelight-stream/limelight-android/wiki/Get-In-Touch) with the crash report included. 1. Please [send an email](https://github.com/moonlight-stream/moonlight-android/wiki/Get-In-Touch) with the crash report included.
### Can't pair or stream at all ### Can't pair or stream at all
1. Reboot your PC and device. 1. Reboot your PC and device.
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3. Lower the bitrate slider. 3. Lower the bitrate slider.
4. Try using 720p30 which has the lowest requirements. 4. Try using 720p30 which has the lowest requirements.
### Apps crash when launched by Limelight ### Apps crash when launched by Moonlight
1. Uninstall GeForce drivers, reboot, clean install GeForce drivers, and reboot again. 1. Uninstall GeForce drivers, reboot, clean install GeForce drivers, and reboot again.
2. Try launching them through Steam 2. Try launching them through Steam
### Bluetooth-related streaming issues ### Bluetooth-related streaming issues
Depending on your phone/tablet, you may have a bad streaming experience if Bluetooth is active while streaming. This is a hardware issue due to the antenna wiring. If you experience this, you can try a USB Ethernet adapter or a controller that connects directly to your Android device via USB OTG. Depending on your phone/tablet, you may have a bad streaming experience if Bluetooth is active while streaming. This is a hardware issue due to the antenna wiring. If you experience this, you can try a USB Ethernet adapter or a controller that connects directly to your Android device via USB OTG.
Still having issues? Check out the [Get In Touch](https://github.com/limelight-stream/limelight-android/wiki/Get-In-Touch) page. Still having issues? Check out the [Get In Touch](https://github.com/moonlight-stream/moonlight-android/wiki/Get-In-Touch) page.