Docs/docs/en/FAQ/How-to-check-for-CGNAT.md
2025-02-01 23:08:19 +01:00

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How to check for CGNAT?
## Issue
All Firewall and Port forwarding rules are 100% correct, yet nobody can join your home-hosted Server!
If you have connection problems and you are using a Hosting-Service, contact them for assistance. If you want to use a VPS, take a look at this
[list of Partnered hosting services](https://docs.beammp.com/server/create-a-server/#_1:~:text=our%20partnered%20Services!-,Paid%20Services%3A,-Horizon%20Hosting) (Server setup documentation)
# How to check for CGNAT?
## Method 1:
Open a command prompt, run ``tracert -4 beammp.com``. This will output a series of network hops. Wait for the operation to finish (may take up to 30 hops). Check the first few IP addresses after the IP of your Router/Modem/Gateway.
If multiple IP addresses within the range of ``100.64.x.x``-``100.127.x.x`` or ``10.xx.xx.xx`` appear after the first hop, you are most likely behind a CGNAT.
!!!note Note
The first hop will be your Router/Modem/Gateway and differs between Devices.
The official ranges for local networks are as follows: ``10.0.0.xxx`` - ``192.168.xxx.xxx`` - ```172.16.xxx.xxx``
## Method 2:
Find out the WAN IP on your router by looking it up on its interface. Compare it to the IP posted on e.g. https://whatsmyip.org . If they are NOT the same, you are behind a CGNAT.
## Method 3/Solution:
Call your Internet Service Provider for assistance.
Depending on your ISP, they might not offer dedicated *dynamic* IP adresses. Keep in mind, that a static IP is not necessary.
!!! warning "Warning"
Internet Service Providers may only offer dedicated IP addresses as a **pad option**.
Please check the prices of our partnered hosting services as they could be cheaper than this fee!
Example of a non-CGNAT Network:
![image](https://github.com/user-attachments/assets/fee21a50-cbb0-4322-9c26-d9f04f88ae37)
Tags: Server, 10060 10061, CGNAT, Connection Failed, Port Forward, Firewall