legal: move governing law to Singapore and close the gaps around it

Section 9 still named The Cayman Islands although the contracting entity
has been Purslane Tech Pte. Ltd. for some time, so the choice of law no
longer matched the company it was chosen for.

Changing it surfaced the rest. The Terms defined "Software" circularly and
then forbade modifying, translating and reverse engineering it, which
contradicts the AGPL the client and Server OSS are released under; Section 2
is now split so the license restrictions fall away for those parts while the
conduct restrictions -- which is where the anti-fraud rules live -- apply
however the software was obtained. Termination was immediate on any breach
however small, with no refund and an order to destroy copies that the AGPL
does not permit us to give. The warranty disclaimer was unqualified, the
liability clause had no cap to fall back on and no carve-out for liability
that cannot be excluded, and there was no effective date, so nothing recorded
which version a customer had accepted.

The Privacy Policy stopped at section 3 (d) and was missing every mandatory
disclosure under GDPR Articles 13 and 14: who the controller is and how to
reach them, who the data is shared with, where it goes, how long it is kept,
what rights the data subject has, and where to complain. It also pointed at
an "Article 4" that does not exist.

Termination, the change mechanism and the one-way jurisdiction clause follow
what AnyDesk and TeamViewer do, so the position is no weaker than theirs. The
liability cap matches Splashtop's. Payment and renewal terms are still absent
and are left for later.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
Claude-Session: https://claude.ai/code/session_01EZ49AbZJYfm8NTp5yDPMab

v3/src/pages/privacy.md

@@ -4,7 +4,17 @@ description: 'Read the RustDesk privacy policy covering website usage, cookies,
 layout: '~/layouts/MarkdownLayout.astro'
 ---
 
-This Privacy Policy (hereinafter the “**Policy**”) governs the terms and conditions under which Purslane Tech Pte. Ltd. (hereinafter “**us**” or “**we**”), processes personal data in connection with the activities and services concerning the operation of the website rustdesk.com and other websites or social media profiles run and managed by us (hereinafter the “**Websites**”).
+**Effective date: 15 September 2026**
+
+This Privacy Policy (hereinafter the “**Policy**”) governs the terms and conditions under which Purslane Tech Pte. Ltd. (hereinafter “**us**” or “**we**”), processes personal data in connection with the activities and services concerning the operation of the website rustdesk.com and other websites or social media profiles run and managed by us (hereinafter the “**Websites**”), and in connection with the RustDesk software and the services we operate for it.
+
+We are the controller of the personal data described in this Policy. You can reach us at:
+
+- Purslane Tech Pte. Ltd.
+- 68 Circular Road, #02-01, Singapore 049422
+- support@rustdesk.com
+
+If you have a question about this Policy, or about how we process your personal data, write to us at that address and we will answer.
 
 We are serious about protecting your personal data and want you to feel safe and comfortable while browsing our Websites. We therefore respect the confidentiality of your personal data and always proceed in accordance with the provisions of data protection legislation, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation, hereinafter the “**GDPR**”), and follow this Policy.
 
@@ -34,7 +44,7 @@ For the above reasons, we use computer security such as a firewall and data encr
 We may process your personal data for the following legal grounds and for the following purposes:
 
 ### a. Provision and improvement of and support for our Websites
-We process various information about your online activity, e.g. the time of access to our Websites, the time spent on our websites, conversions (i.e. completed activity on our Websites), etc., for the purposes of technical support and improvement of our Websites as well as monitoring of functionalities thereof (for details regarding the extent of the data being processed see Article 4 (c) - d) of this Policy).
+We process various information about your online activity, e.g. the time of access to our Websites, the time spent on our websites, conversions (i.e. completed activity on our Websites), etc., for the purposes of technical support and improvement of our Websites as well as monitoring of functionalities thereof (for details regarding the extent of the data being processed see Section 3 (c) and (d) of this Policy).
 
 For this purpose of personal data processing, we process your personal data under the lawful ground of legitimate interest (operation of the Websites, statistical purposes and data security).
 
@@ -50,3 +60,48 @@ We use various cookie files, which may contain your personal data (e.g. your IP
 To provide you with the RustDesk software application and to constantly improve our services including customer support, we process following personal data about you and your device: start of the RustDesk software application, IP-address of the device, statistical information about your computer (e.g. CPU-type, screen resolution), time and duration of RustDesk software sessions and RustDesk-IDs of the RustDesk’s session participants.
 
 We process the personal data acquired via the RustDesk software under lawful grounds of performance of a contract (performance of RustDesk software license agreement concluded between us and yourself including customer support) and our legitimate interest (RustDesk software development).
+
+## 4. Who we share your personal data with
+We do not sell your personal data. We share it only with service providers that process it on our behalf, and only to the extent they need it in order to provide their service to us. The categories of those providers are:
+
+- **analytics providers**, for the website usage statistics described in Section 3 (a) and (c) — currently Google, through Google Analytics 4;
+- **payment providers**, for processing your payment when you buy a license — currently Stripe. Your card details are collected directly by the payment provider; we do not receive or store them;
+- **hosting, infrastructure and communication providers**, for the operation of the Websites, of the public ID and relay servers, and of our support and email channels.
+
+We may also disclose personal data where the law requires us to, where it is necessary to establish, exercise or defend a legal claim, or where it is necessary to protect the rights and safety of another person.
+
+## 5. Transfers of your personal data to other countries
+We are established in Singapore, and the service providers described in Section 4 process personal data in the United States and in other countries. Your personal data may therefore be transferred outside the country in which you live, including outside the European Economic Area.
+
+Where we transfer personal data out of the European Economic Area, we do so on the basis of the European Commission’s standard contractual clauses, or on the basis of the recipient’s certification under the EU–US Data Privacy Framework where that applies. You can ask us for details of the safeguards we rely on by writing to support@rustdesk.com.
+
+## 6. How long we keep your personal data
+We keep personal data only for as long as we need it for the purpose for which we collected it, and then delete it. How long that is depends on the data:
+
+- **website analytics data** — for the retention period configured in Google Analytics, after which it is deleted automatically;
+- **records relating to a license you have bought, including invoices** — for as long as the license is active, and afterwards for the period for which we are required to keep accounting records under Singapore law;
+- **support correspondence** — for as long as it is needed to deal with your request and any follow-up, and afterwards for as long as it may be needed to establish, exercise or defend a legal claim.
+
+Where the law requires us to keep something for longer, we keep it for that longer period and use it only for that purpose. You can ask us what applies to your own data by writing to support@rustdesk.com.
+
+## 7. Your rights
+Subject to the conditions and exceptions of the applicable law, you have the right to:
+
+- ask us whether we process personal data about you, and to receive a copy of it;
+- have inaccurate personal data about you corrected, and incomplete personal data completed;
+- have your personal data erased;
+- have our processing of your personal data restricted;
+- receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and to have it transmitted to another controller;
+- object, at any time and on grounds relating to your particular situation, to processing that we carry out on the ground of legitimate interest;
+- withdraw your consent at any time where we process your personal data on the basis of consent. Withdrawing your consent does not affect the lawfulness of the processing carried out before you withdrew it.
+
+To exercise any of these rights, write to support@rustdesk.com. We will respond within one month of receiving your request. We do not charge for this, unless a request is manifestly unfounded or excessive.
+
+## 8. Complaints
+If you believe that we have processed your personal data unlawfully, please tell us first at support@rustdesk.com so that we have the chance to put it right. You also have the right to lodge a complaint with a data protection supervisory authority — in the European Economic Area, the authority of the country in which you live, in which you work, or in which you believe the infringement took place.
+
+## 9. Automated decision-making
+We do not use your personal data to make decisions about you by automated means that produce legal effects concerning you or that similarly significantly affect you, and we do not carry out profiling of that kind.
+
+## 10. Changes to this Policy
+We may update this Policy. The effective date at the top of this page shows when the current version took effect, and we post any updated version on this page. Where a change materially affects how we process your personal data, we will take reasonable steps to bring it to your attention.

v3/src/pages/terms.md

@@ -4,17 +4,31 @@ description: 'Review the RustDesk software terms and conditions, including licen
 layout: '~/layouts/MarkdownLayout.astro'
 ---
 
-This Agreement (“Agreement”) is a legal agreement between you (either an individual or an entity) and Purslane Tech Pte. Ltd. (“Company”) and applies to your use of the Software (“Software”) provided by Company. By accessing or using the Software, you agree to be bound by the terms and conditions of this Agreement. If you do not agree to the terms and conditions of this Agreement, do not use the Software.
+**Effective date: 15 September 2026**
+
+This Agreement (“Agreement”) is a legal agreement between you (either an individual or an entity) and Purslane Tech Pte. Ltd. (“Company”) and applies to your use of the Software. By accessing or using the Software, you agree to be bound by the terms and conditions of this Agreement. If you do not agree to the terms and conditions of this Agreement, do not use the Software.
+
+“Software” means RustDesk Server Pro, the services Company operates at rustdesk.com including the public ID and relay servers, the Company website, and the accounts and licenses Company issues for them.
+
+“Software” does not include the RustDesk client or RustDesk Server OSS, which Company releases under their own open source license. This Agreement applies when you use the Software, including when you use the client to connect through the services Company operates.
 
 ## 1. License
-Company grants you a limited, non-exclusive, non-transferable, revocable license to use the Software for your personal or internal business use, subject to the terms and conditions of this Agreement. You are not allowed to rent, lease, lend, sell, redistribute, or sublicense the Software or any part of it.
+Company grants you a limited, non-exclusive, non-transferable, revocable license to use the Software for your personal or internal business use, subject to the terms and conditions of this Agreement. You may allow your employees, agents and contractors to use the Software on your behalf, and you remain responsible for their use of it.
+
+Where you support devices belonging to your own customers, including as a managed service provider, you may use the Software for that purpose, provided your license covers those devices and users and you remain responsible for compliance with this Agreement in respect of that use.
+
+You are not allowed to rent, lease, lend, sell, redistribute, or sublicense the Software or any part of it, or to make it available to a third party for that third party’s own independent use.
 
 ## 2. Restrictions
 You shall not, and shall not allow any third party to:
 - modify, adapt, translate, or create derivative works of the Software
-- reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software
+- reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software, except to the extent applicable law does not allow this restriction
 - remove, alter, or obscure any copyright, trademark, or other proprietary rights notices from the Software
 - use the Software in any manner that violates any applicable laws or regulations
+- use the Software to access a device or system without the informed consent of the person entitled to give it
+- use the Software to deceive, defraud, or impersonate any person, or to induce any person to grant access to their device, including by presenting yourself as technical support, as a security or virus warning, or as a refund, payment, or law enforcement matter
+- use the Software to obtain, transmit, or use another person’s credentials, payment details, or personal data without their consent
+- place an undue burden on the services Company operates, including through automated or bulk use, or otherwise disrupt or tamper with those services or access them in a way that exceeds your authorization
   
 ## 3. Ownership
 The Software and all intellectual property rights in and to the Software, including but not limited to patents, copyrights, trademarks, and trade secrets, are owned by Company and its licensors. This Agreement does not grant you any ownership rights in the Software.
@@ -23,19 +37,27 @@ The Software and all intellectual property rights in and to the Software, includ
 Company may provide support and maintenance for the Software at its sole discretion. The terms and conditions of such support and maintenance will be separately agreed upon by the parties.
 
 ## 5. Termination
-This Agreement is effective until terminated. Company may terminate this Agreement at any time without notice if you breach any term or condition of this Agreement. Upon termination, you must destroy all copies of the Software.
+This Agreement is effective until terminated.
+
+Company may terminate this Agreement immediately if you are in material breach of it. Where your breach is a failure to pay, Company will first send you a reminder giving you a period in which to pay, and may terminate if you have not paid within that period. Where your breach is of Section 2 and your continued use presents a risk of harm to another person or to the services Company operates, Company may also suspend your access immediately, for as long as that risk persists. Company may also terminate this Agreement as provided in Section 21.
+
+You may terminate this Agreement at any time by ceasing to use the Software. Where you hold a paid subscription, this does not entitle you to end that subscription before the end of the period you have paid for, or to a refund of the fees for that period.
+
+If Company terminates this Agreement other than for your breach, Company will refund the part of any fee you have prepaid for a period after termination.
+
+Upon termination you must stop using the Software and destroy all copies of it in your possession.
 
 ## 6. Disclaimer of Warranties
-The Software is provided “as is” and without warranty of any kind. Company and its licensors hereby disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Company does not warrant that the Software will meet your requirements or that the operation of the Software will be uninterrupted or error-free.
+The Software is provided “as is” and, to the maximum extent permitted by law, without warranty of any kind. Company and its licensors hereby disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Company does not warrant that the Software will meet your requirements or that the operation of the Software will be uninterrupted or error-free. Nothing in this Section excludes or limits any warranty or other right that applicable law does not allow to be excluded or limited, including any statutory right you have as a consumer.
 
 ## 7. Limitation of Liability
-To the maximum extent permitted by law, Company and its licensors shall not be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use or inability to use the Software, even if Company has been advised of the possibility of such damages.
+To the maximum extent permitted by law, Company and its licensors shall not be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use or inability to use the Software, even if Company has been advised of the possibility of such damages. Where liability cannot be excluded, the total aggregate liability of Company and its licensors under or in connection with this Agreement shall not exceed the amount you paid Company for the Software in the twelve months before the event giving rise to the claim. Nothing in this Agreement excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that applicable law does not allow to be excluded or limited.
 
 ## 8. Indemnification
 You shall indemnify and hold Company and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Software, your violation of this Agreement, or your violation of any rights of another.
 
 ## 9. Governing Law
-This Agreement shall be governed by and construed in accordance with the laws of The Cayman Islands, without giving effect to any principles of conflicts of law.
+This Agreement shall be governed by and construed in accordance with the laws of Singapore, without giving effect to any principles of conflicts of law. The courts of Singapore shall have exclusive jurisdiction over any dispute arising out of or in connection with this Agreement, save that Company is also entitled to bring proceedings against you before the courts of the place where you are domiciled or have your place of business, or before any other court having jurisdiction under applicable law. If you use the Software as a consumer, nothing in this Section deprives you of the protection of the mandatory law of the country in which you are habitually resident, or of any right you have to bring proceedings in the courts of that country.
 
 ## 10. Entire Agreement
 This Agreement constitutes the entire agreement between you and Company and supersedes all prior or contemporaneous communications and proposals, whether oral or written.
@@ -47,7 +69,7 @@ The failure of either party to exercise any right provided for herein shall not
 If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
 
 ## 13. No Assignment
-You may not assign or transfer this Agreement or any rights or obligations hereunder without the prior written consent of the Company.
+You may not assign or transfer this Agreement or any rights or obligations hereunder without the prior written consent of the Company. Company may assign this Agreement, in whole or in part, to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.
 
 ## 14. Force Majeure
 Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, strikes, shortages of labor or materials, and governmental actions.
@@ -69,3 +91,19 @@ The provisions of this Agreement that by their nature should survive termination
 
 ## 20. Disclaimer of Usage
 RustDesk, being Remote Control Software, possesses the capability to facilitate a wide range of activities, both legitimate and otherwise. It is imperative to acknowledge that RustDesk is a tool and does not inherently endorse or condone any specific use. As such, the Company explicitly disclaims any responsibility or liability for any damages, losses, or consequences that may arise from the use of our software. Users are advised to utilize RustDesk responsibly and in compliance with applicable laws and ethical standards. Please refer to the terms and conditions outlined in Sections 7 (Limitation of Liability) and 8 (Indemnification) for further details regarding the extent of our liability protections and user obligations.
+
+## 21. Changes to this Agreement
+Company may amend this Agreement, including in order to reflect changes in technology, in legal or regulatory requirements, or in the Software; to extend or improve the Software; to make changes that are predominantly to your benefit; or to prevent misuse, harm or security concerns. The effective date at the top of this page shows when the current version took effect, and Company will post any amended version on this page. Every version of this Agreement, and the date on which it changed, is publicly recorded in the version history of the repository from which this page is published, currently at https://github.com/rustdesk/doc.rustdesk.com.
+
+Where you hold a paid subscription and Company holds contact details for you, Company may also notify you at those details, stating in the notification the effect of not objecting. If Company notifies you in that way and you do not object in writing within thirty (30) days, the amendment is treated as accepted. If you do object, this Agreement continues for you on its existing terms, and Company may terminate it on thirty (30) days’ written notice, in which case Company will refund the part of any fee you have prepaid for a period after termination.
+
+Where you do not hold a paid subscription, the amended version applies to you when you next access or use the Software after it is posted. If you do not agree to it, you must stop using the Software.
+
+## 22. Privacy
+Company’s [Privacy Policy](/privacy) describes how Company processes personal data in connection with the Software, and forms part of this Agreement.
+
+## 23. Time Limit for Claims
+To the extent permitted by applicable law, you may not bring a claim under or in connection with this Agreement more than two (2) years after the cause of action accrued.
+
+## 24. Individual Claims
+To the extent permitted by applicable law, you agree to bring any claim against Company in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. Nothing in this Section affects any right that applicable law does not allow to be waived, including any right to participate in a representative action that such law confers on you.