diff --git a/Troubleshooting.md b/Troubleshooting.md
index 0cd0c91..7716d1d 100644
--- a/Troubleshooting.md
+++ b/Troubleshooting.md
@@ -8,45 +8,50 @@ Troubleshooting guide for Moonlight issues. Look at the troubleshooting steps fo
 * [Bluetooth-related streaming issues](https://github.com/moonlight-stream/moonlight-docs/wiki/Troubleshooting#bluetooth-related-streaming-issues)
 
 ### Known application compatibility issues
-* 3rd party firewalls (known issues with McAfee and Kaspersky)
+* Some 3rd-party firewalls and anti-virus (Kaspersky, Panda, AVG, K9, ESET)
 * DisplayLink dock/display software
+* Razer Synapse
+* Razer Kraken software (APO Helper)
 * TeamViewer
 * KinoConsole Server
-* Asus SonicRadar
-* Remote Desktop (streaming fails during and after an RDP session)
+* ASUS SonicRadar
+* ASUS KeyBot
+* ASUS GameFirst
+* Microsoft Remote Desktop (streaming fails during and after an RDP session)
 
 ### Moonlight crashes
 1. Please [send an email](https://github.com/moonlight-stream/moonlight-docs/wiki/Get-In-Touch) with details about the crash.
 
 ### Can't pair or stream at all
-1. Reboot your PC and device.
-2. Disable your PC's firewall.
-3. Make sure a monitor is connected to your PC and turned on.
-4. Make sure the NVIDIA Streaming Service is enabled and running.
-5. Make sure the NVIDIA tray icon is visible. If it isn't, run "%ProgramFiles%\NVIDIA Corporation\Display\nvtray.exe"
-6. Check the list of known application compatibility issues above.
+1. Make sure a monitor is connected to your PC and turned on.
+2. Reboot your PC and device.
+3. Disable your PC's firewall and anti-virus, and reboot again.
+4. Check the list of known application compatibility issues above. Uninstall any programs on that list, and reboot.
+5. Make sure the NVIDIA Streaming Service is enabled and running.
+6. Make sure the NVIDIA tray icon is visible. If it isn't, run "%ProgramFiles%\NVIDIA Corporation\Display\nvtray.exe"
 7. Uninstall GeForce Experience, reboot, clean install GeForce Experience, and reboot again.
 8. [Send us an email](https://github.com/moonlight-stream/moonlight-docs/wiki/Get-In-Touch)
 
 ### No video displayed on device
-1. Reboot your PC and device.
-2. Lower Moonlight settings to 720p30
-3. Check the list of known application compatibility issue above.
-4. Disable your PC's firewall.
-5. Uninstall GeForce drivers, reboot, clean install GeForce drivers, and reboot again.
-6. [Send us an email](https://github.com/moonlight-stream/moonlight-docs/wiki/Get-In-Touch)
+1. Make sure a monitor is connected to your PC and turned on.
+2. Reboot your PC and device.
+3. Disable your PC's firewall and anti-virus, and reboot again.
+4. Check the list of known application compatibility issues above. Uninstall any programs on that list, and reboot.
+7. Uninstall GeForce Experience, reboot, clean install GeForce Experience, and reboot again.
+8. [Send us an email](https://github.com/moonlight-stream/moonlight-docs/wiki/Get-In-Touch)
 
 ### Video is choppy or laggy
 1. Try streaming with Bluetooth disabled to see if your device has the Bluetooth issue detailed below.
 2. Make sure your device is connected on 5 GHz and your PC is wired to your router.
 3. Lower the bitrate slider.
 4. Try using 720p30 which has the lowest requirements.
-5. [Send us an email](https://github.com/moonlight-stream/moonlight-docs/wiki/Get-In-Touch)
+5. Try forcing your PC's Ethernet adapter to run at 100Mb Full Duplex in Device Manager.
+6. [Send us an email](https://github.com/moonlight-stream/moonlight-docs/wiki/Get-In-Touch)
 
 ### Apps crash or don't start when launched by Moonlight
-1. Uninstall GeForce drivers, reboot, clean install GeForce drivers, and reboot again.
+1. Check the list of known application compatibility issues above. Uninstall any programs on that list, and reboot.
 2. Try launching them through Steam.
-3. Ensure none of the known incompatible software above is installed on your PC.
+3. Uninstall GeForce drivers, reboot, clean install GeForce drivers, and reboot again.
 4. [Send us an email](https://github.com/moonlight-stream/moonlight-docs/wiki/Get-In-Touch)
 
 ### Bluetooth-related streaming issues