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Updated Troubleshooting (markdown)

Cameron Gutman 2020-01-29 11:48:35 -08:00
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Troubleshooting.md

@ -78,8 +78,9 @@ Special-case issues:
* The gamepad plugin may cause [extra gamepads to appear in Device Manager](https://github.com/moonlight-stream/moonlight-qt/issues/304), but streaming works normally * The gamepad plugin may cause [extra gamepads to appear in Device Manager](https://github.com/moonlight-stream/moonlight-qt/issues/304), but streaming works normally
If you have one of the following, try disabling or uninstalling it: If you have one of the following, try disabling or uninstalling it:
* Some 3rd-party firewalls and anti-virus (Kaspersky, Panda, AVG, K9, ESET) * 3rd-party Firewalls and Anti-virus
* Kaspersky in particular may only [stop breaking Moonlight when it is fully uninstalled](https://www.reddit.com/r/theNvidiaShield/comments/4g5fft/gamestreaming_vs_kaspersky_resolved/). * Kaspersky in particular may only [stop breaking Moonlight when it is fully uninstalled](https://www.reddit.com/r/theNvidiaShield/comments/4g5fft/gamestreaming_vs_kaspersky_resolved/).
* Malwarebytes (specifically the Web Protection module)
* DisplayLink dock/display software * DisplayLink dock/display software
* Razer Synapse * Razer Synapse
* Razer Kraken software (APO Helper) * Razer Kraken software (APO Helper)