Updated Troubleshooting (markdown)

2026-06-20 07:41:21 +00:00 · 2015-01-17 18:19:22 -08:00
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-this page under construction
+Troubleshooting guide for Limelight issues.
 ## Limelight crashes
 1. Please [send an email](https://github.com/limelight-stream/limelight-android/wiki/Get-In-Touch) with the crash report included. 
 ## Can't pair or stream at all
 1. Reboot your PC and device.
 2. Disable your PC's firewall.
 3. If all else fails: uninstall GeForce drivers, reboot, clean install GeForce drivers, and reboot again.
 ## Video is choppy or laggy
 1. Try streaming with Bluetooth disabled to see if your device has the Bluetooth issue detailed below.
 2. Make sure your device is connected on 5 GHz and your PC is wired to your router.
 3. Lower the bitrate slider.
 4. Try using 720p30 which has the lowest requirements.1. Try streaming with Bluetooth disabled to see if your device has the Bluetooth issue detailed below.
 2. Make sure your device is connected on 5 GHz and your PC is wired to your router.
 3. Lower the bitrate slider.
 4. Try using 720p30 which has the lowest requirements.
 ## Apps crash when launched by Limelight 
 1. Uninstall GeForce drivers, reboot, clean install GeForce drivers, and reboot again.
 2. Try launching them through Steam
 ## Bluetooth-related streaming issues
 Depending on your phone/tablet, you may have a bad streaming experience if Bluetooth is active while streaming. This is a hardware issue due to the antenna wiring. If you experience this, you can try a USB Ethernet adapter or a controller that connects directly to your Android device via USB OTG.
 Still having issues? Check out the [Get In Touch](https://github.com/limelight-stream/limelight-android/wiki/Get-In-Touch) page.